Skip to content
Dolphy

Dolphy AI Solutions

A question can arrive from your website, WhatsApp, Instagram or the phone line. What the customer expects never changes: a fast, correct answer, and then a way to finish the job. Dolphy runs those conversations under one AI and one shared context. It reads live data from the systems you already run and moves authorised actions forward.

Contact us on WhatsApp

By purpose

ElifMarmara Home Appliances

Customer service

Your customer service gets a returns questionA customer may ask about delivery terms at midnight. A hotel guest may ask for late check in details on WhatsApp.View
ElifMarmara Home Appliances

Sales assistant

Your customer asks by describing itA visitor reads a product page and asks for a detail, requests a price on Instagram, or wants to know on WhatsApp which option suits them.View
SelinIstanbul Zeytin Hotel

Booking assistant

Bookings are asked about on the siteA guest may like the room photos but still want to know about late arrival, breakfast or the cancellation policy before booking.View
DenizLevent Dental Clinic

Appointment assistant

Appointments are requested on the siteSomeone who wants an appointment describes what they need rather than filling in a form.View
SelinIstanbul Zeytin Hotel

Omnichannel

The same guest asks on the siteA customer might ask about a product on Instagram, share the details on WhatsApp and come back to your website later.View

By channel

SelinIstanbul Zeytin Hotel

Website chatbot

On your website a guest asks on a room pageA visitor who cannot find an answer while reading a page usually leaves without filling in a form.View
SelinIstanbul Zeytin Hotel

WhatsApp AI chatbot

Your WhatsApp gets a rate question at 9On WhatsApp a customer rarely stops at asking for information. They ask about a room or a product, want an appointment, check an order status or ask to speak with someone.View
EceStudio Nişantaşı

Instagram DM

Your Instagram DMs get a DM from a storyA post on Instagram can raise a question about price, a room, a product or an available date.View
SelinIstanbul Zeytin Hotel

Voice AI assistant

Your phone line gets a Turkish call at nightWhen a customer calls, they explain what they want in their own words instead of working through a keypad menu.View

Frequently asked questions

01

Which industries can use Dolphy?

Dolphy uses PMS and booking connections across hotel and travel operations. For ecommerce, real estate and appointment-based businesses, the solution is adapted to the relevant data sources and customer flow.

02

Do we have to replace our current software?

No. Dolphy connects to the systems you already run. The scope of the integration depends on the PMS, CRM, ecommerce platform, calendar or API in use.

03

What happens when the AI cannot answer?

Dolphy hands the conversation to a person under the conditions you define. Your team sees the earlier messages and the collected details, so the customer is never asked for the same information twice.

04

How long does setup take?

When your knowledge sources and workflows are ready, a first setup can be live within a few days. Live system integrations and the voice channel are planned separately, based on scope.

Let us design your solution together

Let us bring your website, messaging and voice communication under one AI. The right setup for you runs from the customer first question all the way to the completed action.

See the demo panel

Allow analytics and ad cookies? Details