Your customer asks bydescribing it
Elif closes the sale.
An AI sales assistant: it finds the right product for a customer describing a need, reads stock and shipping from your connected system, asks for what is missing and records the order or sales request. Undecided customers go to the team.
Marmara Home AppliancesElif, AI assistantI’m looking for a built-in set that fits a small kitchen.
Comparison
The difference from a product search box
Customers don’t know the product name, they know their need. A search box wants a name; the assistant listens to the need.
- Finding productsSearch box and form:You have to type the right nameDolphy:Describing the need is enough; suggestions from the catalogue
- Stock and shippingSearch box and form:Page by pageDolphy:Read from the connected system, inside the chat
- ComparisonSearch box and form:Two tabs, two tablesDolphy:The differences in one answer
- OrderingSearch box and form:Cart, account, formDolphy:Collected inside the chat, saved with a reference code
- Undecided customersSearch box and form:Close the pageDolphy:One question; handed to sales when needed
- ChannelSearch box and form:Website onlyDolphy:Site, WhatsApp, Instagram and phone with the same catalogue
Voice assistants
Meet our agents
A separate voice for each industry, in the customer's language. Press play to hear a sample recording.
Otel & hostel
TurkishSelin
Rezervasyon Asistanı
E-ticaret
EnglishElif
Satış Asistanı
Klinik
RussianDeniz
Randevu Asistanı
Emlak
GermanZeynep
Portföy Danışmanı
Restoran
ArabicAylin
Rezervasyon Asistanı
Modules
The modules behind it
Sales is a purpose; the modules producing the answer are the same on every channel. The three that matter most here.
Knowledge base: learns from your site
- Your website address is enough; pages are read, PDFs and spreadsheets can be uploaded
- When a page changes the answer changes; no separate text to maintain
- Prices, hours and terms come only from here; if missing, it never invents, it asks the team
Marmara Home AppliancesElif, AI assistantHow big is the oven in this set?
Actions: transactions in your own system
- Your booking, calendar or stock system’s API is connected from the panel
- Live rates and availability are read from there; writes happen after confirmation
- Requests are signed; without a connection the assistant never promises live data
marmaraevaletleriElif, AI assistantDo you have it in black?
Requests: collected inside the conversation
- Asks for what is missing; no form, no interrogation
- Reads back a summary, gets confirmation, writes it to Requests with a reference code
- The team gets an email; name, phone and preferences go to the contact card
Marmara Home AppliancesElif, AI assistantBlack, to Ankara.
Capabilities
One assistant, the whole customer journey
From the first question to the request and its follow-up, the same assistant.
Every channel in one place
Web, WhatsApp, Instagram, Messenger and voice calls in one inbox.
Answers 24/7
Answers common questions day and night, only from your own knowledge.
Request capture
Collects the request in chat, confirms the summary and sends it to your team.
Tracking and reports
Every request lands in the panel with a reference code; see conversion in reports.
Channels and systems
The sales assistant connects to your store systems
Catalogue and stock are read from the connected system, orders are written there; customer records stay in your CRM.
Connections run through your own system’s API. Without a connection the assistant never invents a rate or a time; it passes the request to your team.
FAQ
What the sales assistant does, and what it won’t
The four questions we hear most, answered briefly.
Don't see your question?
Our assistant answers right away, and our team is one message away.
Does the sales assistant ever guess stock?
No. Price and stock come only from what the store provides or from a connected system. Otherwise the team confirms.
Can it show the product?
Yes, as a card. A product named in the answer appears as a card with photo and price; one tap to the page.
Can it report shipping status?
With a carrier connection, yes: it gives tracking status inside the chat. Without one it doesn’t estimate.
What about haggling or return requests?
Your team takes over. Price negotiation, return decisions and anything needing human authority go to the team in one click, with the full history.
Try it with your own catalogue
Your store address is enough; product pages are read from it. On the first call we start with the questions your sales team spends the most time on.