Appointments are requestedon the site
get booked inside the conversation.
An AI appointment assistant: patients and clients don’t fill in a form, they write what they need. The assistant asks for the service and the day, shows free slots when a calendar is connected and records the choice; otherwise the team confirms the time.
Levent Dental ClinicDeniz, AI assistantI’d like to book a first visit.
Comparison
The difference from a booking form
Fewer people want to fill in forms, more people write. The assistant never makes a writer fill in a form.
- StartWeb form / booking page:An eight-field formDolphy:“Would Thursday afternoon work?”
- Free slotsWeb form / booking page:You search the calendar yourselfDolphy:Read from the calendar, three options offered
- Missing detailsWeb form / booking page:Required-field errorDolphy:One question, the conversation continues
- ReschedulingWeb form / booking page:Call and waitDolphy:Write; the new time is checked against the calendar
- ChannelWeb form / booking page:Web onlyDolphy:Web, WhatsApp, Instagram and phone, the same flow
- ConfirmationWeb form / booking page:Email nobody readsDolphy:On the same channel; the team sees it too
Voice assistants
Meet our agents
A separate voice for each industry, in the customer's language. Press play to hear a sample recording.
Otel & hostel
TurkishSelin
Rezervasyon Asistanı
E-ticaret
EnglishElif
Satış Asistanı
Klinik
RussianDeniz
Randevu Asistanı
Emlak
GermanZeynep
Portföy Danışmanı
Restoran
ArabicAylin
Rezervasyon Asistanı
Modules
The modules behind it
Appointments are a purpose; the modules producing the answer are the same on every channel. The three that matter most here.
Actions: transactions in your own system
- Your booking, calendar or stock system’s API is connected from the panel
- Live rates and availability are read from there; writes happen after confirmation
- Requests are signed; without a connection the assistant never promises live data
Levent Dental ClinicDeniz, AI assistantWould Thursday afternoon work?
Requests: collected inside the conversation
- Asks for what is missing; no form, no interrogation
- Reads back a summary, gets confirmation, writes it to Requests with a reference code
- The team gets an email; name, phone and preferences go to the contact card
Levent Dental ClinicDeniz, AI assistant14:30 please.
Never invents: a two-layer knowledge policy
- Business facts (price, stock, hours, terms) come only from the knowledge base
- General knowledge is marked as such and tied back to your offering
- If the answer is missing it asks one question or routes to the team; it never closes with “I don’t know”
Levent Dental ClinicDeniz, AI assistantMy tooth hurts a lot, what should I do?
Capabilities
One assistant, the whole customer journey
From the first question to the request and its follow-up, the same assistant.
Every channel in one place
Web, WhatsApp, Instagram, Messenger and voice calls in one inbox.
Answers 24/7
Answers common questions day and night, only from your own knowledge.
Request capture
Collects the request in chat, confirms the summary and sends it to your team.
Tracking and reports
Every request lands in the panel with a reference code; see conversion in reports.
Channels and systems
The appointment flow connects to your calendar
Free slots are read from the calendar and the choice is written there; patient records stay in your CRM.
Connections run through your own system’s API. Without a connection the assistant never invents a rate or a time; it passes the request to your team.
FAQ
What the appointment assistant does, and what it won’t
The four questions we hear most, answered briefly.
Don't see your question?
Our assistant answers right away, and our team is one message away.
Who sets the appointment time?
The calendar, if connected: the assistant shows free slots. Without one it never promises a time; it takes the day and the team confirms.
Does the assistant diagnose?
No. A patient describing symptoms gets an appointment and a handover to the doctor, not treatment advice.
Can it remind and reschedule?
Yes. It tells tomorrow’s time, checks a reschedule request against the calendar and passes it on.
Where does personal data go?
Only into the request record. Name, phone and the appointment note go there; retention is set in the panel.
Try it with your own calendar
Your website address and calendar are enough. On the first call we start with the appointment questions reception spends the most time on.