On your website a guest askson a room page
Dolphy answers.
An AI chatbot for your website: added with one line of code, it learns from your pages and answers visitors inside the site. It never invents a rate, records requests, and can open a voice call from the same window.
Istanbul Zeytin HotelSelin, AI assistantIs breakfast included in the sea view room?
Comparison
The difference from a menu-based chatbot
Button-and-menu chatbots walk visitors through options. The assistant reads the question and answers from the site’s knowledge.
- SetupMenu-based chatbot:Flows are drawn, every answer typedDolphy:Give the site address, pages are read
- QuestionsMenu-based chatbot:No answer if it isn’t in the menuDolphy:Free text; answered from what the site says
- FreshnessMenu-based chatbot:Flows fixed by hand when prices changeDolphy:When a page changes, the answer changes
- RequestsMenu-based chatbot:Points to a contact formDolphy:Collected inside the chat, saved with a reference code
- VoiceMenu-based chatbot:NoneDolphy:A voice call from the same window, same knowledge
- Other channelsMenu-based chatbot:Website onlyDolphy:WhatsApp and Instagram share the same knowledge
Voice assistants
Meet our agents
A separate voice for each industry, in the customer's language. Press play to hear a sample recording.
Otel & hostel
TurkishSelin
Rezervasyon Asistanı
E-ticaret
EnglishElif
Satış Asistanı
Klinik
RussianDeniz
Randevu Asistanı
Emlak
GermanZeynep
Portföy Danışmanı
Restoran
ArabicAylin
Rezervasyon Asistanı
Modules
The modules behind it
The website is a channel; the modules producing the answer are the same on every channel. The three that matter most here.
Knowledge base: learns from your site
- Your website address is enough; pages are read, PDFs and spreadsheets can be uploaded
- When a page changes the answer changes; no separate text to maintain
- Prices, hours and terms come only from here; if missing, it never invents, it asks the team
Istanbul Zeytin HotelSelin, AI assistantIs parking free?
Never invents: a two-layer knowledge policy
- Business facts (price, stock, hours, terms) come only from the knowledge base
- General knowledge is marked as such and tied back to your offering
- If the answer is missing it asks one question or routes to the team; it never closes with “I don’t know”
Istanbul Zeytin HotelSelin, AI assistantHow much is a taxi from the airport?
Requests: collected inside the conversation
- Asks for what is missing; no form, no interrogation
- Reads back a summary, gets confirmation, writes it to Requests with a reference code
- The team gets an email; name, phone and preferences go to the contact card
Istanbul Zeytin HotelSelin, AI assistant28–31 August, two of us, sea view.
Capabilities
One assistant, the whole customer journey
From the first question to the request and its follow-up, the same assistant.
Every channel in one place
Web, WhatsApp, Instagram, Messenger and voice calls in one inbox.
Answers 24/7
Answers common questions day and night, only from your own knowledge.
Request capture
Collects the request in chat, confirms the summary and sends it to your team.
Tracking and reports
Every request lands in the panel with a reference code; see conversion in reports.
Channels and systems
Your website connects to your business systems
The question is asked on the site, the answer is read from the knowledge base and connected systems, the request is written to your CRM.
Connections run through your own system’s API. Without a connection the assistant never invents a rate or a time; it passes the request to your team.
FAQ
What the website assistant does, and what it won’t
The four questions we hear most, answered briefly.
Don't see your question?
Our assistant answers right away, and our team is one message away.
How is it installed on my site?
With one line of code. Look, greeting and opening questions are then set in the panel.
Does it ever make up rates or availability?
No. Rates and availability come only from your site and connected systems; otherwise the request goes to the team.
Can visitors talk by voice?
Yes, in the same window. Visitors can call from the same widget; same knowledge, transcript in the inbox.
Can someone else use my widget?
No. The key is tied to your site address; it won’t run anywhere else.
Try it with your own site
Your website address is enough; the knowledge base is built from it. On the first call we start with the questions visitors ask most.