The AI assistant that answers customer questions 24/7
Dolphy answers your business's FAQs from your own knowledge, collects booking and appointment requests and drops them into your panel. One bot across website, WhatsApp and Instagram. Take the chat over whenever you want.
Voice assistants
Meet our agents
A separate voice for each industry, in the customer's language. Press play to hear a sample recording.
Otel & hostel
TurkishSelin
Rezervasyon Asistanı
E-ticaret
EnglishElif
Satış Asistanı
Klinik
RussianDeniz
Randevu Asistanı
Emlak
GermanZeynep
Portföy Danışmanı
Restoran
ArabicAylin
Rezervasyon Asistanı
Operations panel
What happens after the request lands
The screen below is the real Dolphy panel. Start the tour, or click the highlighted area yourself.
Loading the panel…
What does Sample business operations look like in the panel?
We'll walk you through it step by step. You can click the highlighted spots yourself; this panel is the real product.
8 steps · about a minute
Channels
Wherever your customers are, Dolphy is there
Website, WhatsApp, Instagram and voice come together in one panel; your booking system, CRM and calendar connect to the same hub.
Connections run through your own system’s API; the logos are examples. Without a connection Dolphy never invents a rate or availability; it passes the request to your team.
Capabilities
One assistant, the whole customer journey
From the first question to the request and its follow-up, the same assistant.
Every channel in one place
Web, WhatsApp, Instagram, Messenger and voice calls in one inbox.
Answers 24/7
Answers common questions day and night, only from your own knowledge.
Request capture
Collects the request in chat, confirms the summary and sends it to your team.
Tracking and reports
Every request lands in the panel with a reference code; see conversion in reports.
Pricing
Sized to your business
No setup fee, no lock-in. Leave any month you like.
Starter
Text and voice assistant for one location and site.
₺7,000/mo
- 250 customer voice conversations a month (500 minutes)
- Text and voice assistant on your website
- 1,000 text conversations a month
- Knowledge base: site address, PDFs, Excel and text you write
- Requests collected with a reference code, plus email alerts
- Inbox, customer cards and taking over any chat
- One location, one assistant
- Email support
Professional
For multichannel businesses growing with a team.
₺15,000/mo
- 750 customer voice conversations a month (1,500 minutes)
- Everything in Starter
- WhatsApp and Instagram DM
- 5,000 text conversations a month
- 5 team seats
- Conversation analysis, reports and visitor tracking
- Priority support
Business
For high volume, integrations and larger teams.
₺30,000/mo
- 1,500 customer voice conversations a month (3,000 minutes)
- Everything in Professional
- 10,000 text conversations a month
- 15 team seats
- Booking, appointment and stock-system integrations
- A voice and persona matched to your brand
- One-to-one help during setup
Enterprise
For multiple locations and custom processes.
Custom
- A minute package sized to your volume
- Everything in Business
- Multiple locations, one panel
- Unlimited text conversations
- Custom integration with your business software
- Hands-on support through KVKK setup
- A dedicated support line
Minutes are shared between voice calls on your website and phone calls; text chat uses no minutes. Conversation counts assume an average voice call of 2 minutes. Unused minutes do not roll over. Your phone line and carrier charges are yours. Prices exclude VAT.
FAQ
Common questions
From setup to billing, the seven we hear most.
Don't see your question?
Our assistant answers right away, and our team is one message away.
What is an AI chatbot and what does it do?
An AI chatbot answers the questions your customers ask most. Dolphy answers them from your own knowledge base: opening hours, location, products and services, policies and house rules, around the clock.
Which channels does Dolphy work on?
The chat window and voice calls on your website, WhatsApp, Instagram and Messenger. They all run the same bot and the same knowledge base, so every conversation lands in one inbox.
How long does setup take?
Four steps: connect, teach, publish, manage. You build the knowledge base from your site URL, your PDFs or text you write yourself, and the widget goes on your site with a single line of code.
What happens when the bot doesn't know the answer?
It doesn't invent one. If the knowledge base has no answer, it says so and hands the conversation to you. You can take over the chat from the panel at any moment.
Can it reply automatically on WhatsApp?
Yes. The same bot answers WhatsApp messages, collects the request inside the conversation and drops it into your panel with a reference code.
Does it take bookings?
It collects requests. The bot explains your products, services and policies, asks for what's missing, repeats the summary for confirmation and forwards the request with a reference code, pointing the customer to your booking or appointment page.
Where is my data stored?
Conversations and requests are processed under Turkish data protection law (KVKK). What is processed, why, and who it is shared with is set out in the KVKK notice and the Privacy Policy.
See Dolphy for your business
Try the bot in the corner, then see how it lands in a sample business's panel.