Your traveller asks on thetour page
Derya answers.
An AI assistant for tour operators and travel agencies: it answers itinerary, inclusions and availability questions on your website, Instagram, WhatsApp and the phone from one knowledge base, and passes booking requests to operations.
Ege Rotaları TravelDerya, AI assistantWhat’s included in the Cappadocia tour? Is there a balloon ride?
Voice assistants
Meet our agents
A separate voice for each industry, in the customer's language. Press play to hear a sample recording.
Otel & hostel
TurkishSelin
Rezervasyon Asistanı
E-ticaret
EnglishElif
Satış Asistanı
Klinik
RussianDeniz
Randevu Asistanı
Emlak
GermanZeynep
Portföy Danışmanı
Restoran
ArabicAylin
Rezervasyon Asistanı
Request
The tour booking takes shape inside the conversation
No form. Derya collects the date, party size and pickup point, reads back the summary and gets a confirmation. The record goes to operations; they confirm seats and the final price.
Derya, Ege Rotaları TravelWhatsApp- Tour
- Party
- Extra
- Pickup
- Phone
Capabilities
One assistant, the whole customer journey
From the first question to the request and its follow-up, the same assistant.
Every channel in one place
Web, WhatsApp, Instagram, Messenger and voice calls in one inbox.
Answers 24/7
Answers common questions day and night, only from your own knowledge.
Request capture
Collects the request in chat, confirms the summary and sends it to your team.
Tracking and reports
Every request lands in the panel with a reference code; see conversion in reports.
Channels and systems
Channels and agency systems meet in one place
Whichever channel a traveller uses, the conversation is collected in Dolphy. If your booking system is connected, availability comes from there.
Booking system and payment connections are set up through your own system’s API. Without a connection Derya never promises seats or a price; it passes the request to operations.
FAQ
What Derya does, and what it won’t
The four questions we hear most, answered briefly.
Don't see your question?
Our assistant answers right away, and our team is one message away.
Does Derya ever promise seats or a final price?
No. Availability and the final price come only from operations or a connected system. Otherwise it passes the request on.
Where does it get the tour programme?
From your site. Itineraries, inclusions and pickup points are read from your site; when the programme changes, updating the site is enough.
Can it talk to travellers from abroad?
Yes, in 80+ languages. Travellers get answers in their own language; tour and place names stay as you wrote them.
What about group tours that need a quote?
Operations takes over. The conversation goes to operations in one click, with the full history.
Try it with your own tour programme
Your website address is enough; tours are read from it. On the first call we start with the questions operations spends the most time on.