Your guest writes onInstagram
Aylin answers.
An AI assistant for restaurants and cafés: it answers table booking, menu and opening hour questions on your website, Instagram, WhatsApp and the phone from one knowledge base. The team confirms the table; the phone stays quiet during service.
limanlokantasiAylin, AI assistantDo you have vegetarian options?
Voice assistants
Meet our agents
A separate voice for each industry, in the customer's language. Press play to hear a sample recording.
Restoran
ArabicAylin
Rezervasyon Asistanı
Otel & hostel
TurkishSelin
Rezervasyon Asistanı
E-ticaret
EnglishElif
Satış Asistanı
Klinik
RussianDeniz
Randevu Asistanı
Emlak
GermanZeynep
Portföy Danışmanı
Request
The table booking takes shape inside the conversation
No form. Aylin collects the day, time, party size and special requests, reads back the summary and gets a confirmation. The record goes to the branch team; they confirm the table.
Aylin, Liman RestaurantWhatsApp- When
- Party
- Kitchen
- Note
- Phone
Capabilities
One assistant, the whole customer journey
From the first question to the request and its follow-up, the same assistant.
Every channel in one place
Web, WhatsApp, Instagram, Messenger and voice calls in one inbox.
Answers 24/7
Answers common questions day and night, only from your own knowledge.
Request capture
Collects the request in chat, confirms the summary and sends it to your team.
Tracking and reports
Every request lands in the panel with a reference code; see conversion in reports.
Channels and systems
Channels and restaurant systems meet in one place
Whichever channel a guest uses, the conversation is collected in Dolphy. If your reservation system is connected, free tables come from there.
Reservation system and POS connections are set up through your own system’s API. Without a connection Aylin never promises a table; it passes the request to the team.
FAQ
What Aylin does, and what it won’t
The four questions we hear most, answered briefly.
Don't see your question?
Our assistant answers right away, and our team is one message away.
Does Aylin ever promise a free table?
Not without a connected reservation system. It doesn’t claim free tables; it takes the request and the team confirms.
Does it know the menu and allergens?
Yes, from your site. Menu, allergens and hours are read from your site; when the daily menu changes, updating the site is enough.
Who answers the phone during a busy service?
Aylin. At peak hours calls and messages stay with Aylin; the team checks one list afterwards.
Can it talk to tourists?
Yes, in 80+ languages. Tourists book in their own language; dish names stay as you wrote them.
Try it with your own menu
Your website address is enough; menu and hours are read from it. On the first call we start with the questions your team spends the most time on.