Your patient asks onyour website
Deniz answers.
An AI assistant for clinics: it answers appointment, visit length and insurance questions on your website, Instagram, WhatsApp and the phone from one knowledge base. The clinic confirms the time; medical decisions stay with the doctor.
Levent Dental ClinicDeniz, AI assistantHow long is the first visit, and should I come fasting?
Voice assistants
Meet our agents
A separate voice for each industry, in the customer's language. Press play to hear a sample recording.
KlinikDeniz
Randevu Asistanı
Otel & hostelSelin
Rezervasyon Asistanı
E-ticaretElif
Satış Asistanı
EmlakZeynep
Portföy Danışmanı
RestoranAylin
Rezervasyon Asistanı
Request
The appointment request takes shape inside the conversation
No form. Deniz collects the day, the complaint and insurance details, reads back the summary and gets a confirmation. The record lands in Requests; the clinic confirms the time.
Deniz, Levent Dental ClinicWhatsApp- Visit
- Day
- Branch
- Note
- Phone
Capabilities
One assistant, the whole customer journey
From the first question to the request and its follow-up, the same assistant.
Every channel in one place
Web, WhatsApp, Instagram, Messenger and voice calls in one inbox.
Answers 24/7
Answers common questions day and night, only from your own knowledge.
Request capture
Collects the request in chat, confirms the summary and sends it to your team.
Tracking and reports
Every request lands in the panel with a reference code; see conversion in reports.
Channels and systems
Channels and clinic systems meet in one place
Whichever channel a patient uses, the conversation is collected in Dolphy. If your calendar is connected, free slots come from there.
Clinic software and calendar connections are set up through your own system’s API. Without a connection Deniz never promises a time; it passes the request to reception.
FAQ
What Deniz does, and what it won’t
The four questions we hear most, answered briefly.
Don't see your question?
Our assistant answers right away, and our team is one message away.
Does Deniz diagnose or suggest treatment?
No. A patient describing symptoms gets an appointment and a handover to the doctor, not a treatment suggestion. The limit is written into the prompt.
Who confirms the appointment time?
Your clinic. Without a connected calendar Deniz never promises a slot; it takes the day and preference, and reception confirms.
Where does patients’ personal data go?
Only into the request record. Name, phone and the appointment note go there; retention is set in the panel.
Can it talk to patients from abroad?
Yes, in 80+ languages. Patients book in their own language; doctor and procedure names stay as you wrote them.
Try it with your own doctors and procedures
Your website address is enough; the knowledge base is built from it. On the first call we start with the questions reception spends the most time on.