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Dolphy

Your patient asks onyour website
Deniz answers.

An AI assistant for clinics: it answers appointment, visit length and insurance questions on your website, Instagram, WhatsApp and the phone from one knowledge base. The clinic confirms the time; medical decisions stay with the doctor.

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10:15
Levent Dental ClinicDeniz, AI assistant
Today 10:15

How long is the first visit, and should I come fasting?

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Voice assistants

Meet our agents

A separate voice for each industry, in the customer's language. Press play to hear a sample recording.

Klinik randevu asistanı DenizKlinikRussian

Deniz

Randevu Asistanı

0:06
Otel rezervasyon asistanı SelinOtel & hostelTurkish

Selin

Rezervasyon Asistanı

0:05
E-ticaret satış asistanı ElifE-ticaretEnglish

Elif

Satış Asistanı

0:07
Emlak portföy danışmanı ZeynepEmlakGerman

Zeynep

Portföy Danışmanı

0:08
Restoran rezervasyon asistanı AylinRestoranArabic

Aylin

Rezervasyon Asistanı

0:10

Request

The appointment request takes shape inside the conversation

No form. Deniz collects the day, the complaint and insurance details, reads back the summary and gets a confirmation. The record lands in Requests; the clinic confirms the time.

Deniz, Levent Dental ClinicWhatsApp
Appointment requestDraft
Visit
Day
Branch
Note
Phone

Capabilities

One assistant, the whole customer journey

From the first question to the request and its follow-up, the same assistant.

Every channel in one place

Web, WhatsApp, Instagram, Messenger and voice calls in one inbox.

Answers 24/7

Answers common questions day and night, only from your own knowledge.

Request capture

Collects the request in chat, confirms the summary and sends it to your team.

Tracking and reports

Every request lands in the panel with a reference code; see conversion in reports.

Channels and systems

Channels and clinic systems meet in one place

Whichever channel a patient uses, the conversation is collected in Dolphy. If your calendar is connected, free slots come from there.

WebsiteThe chat window on your site
PhoneVoice assistant, same knowledge
WhatsAppMessages to your business number
InstagramDMs and story replies
Google CalendarDoctor calendars, free slots
CalendlyOnline booking page
Clinic softwarePatient records and appointment book, via API
Patient recordsRegistered patients, partner insurers

Clinic software and calendar connections are set up through your own system’s API. Without a connection Deniz never promises a time; it passes the request to reception.

FAQ

What Deniz does, and what it won’t

The four questions we hear most, answered briefly.

Don't see your question?

Our assistant answers right away, and our team is one message away.

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Does Deniz diagnose or suggest treatment?

No. A patient describing symptoms gets an appointment and a handover to the doctor, not a treatment suggestion. The limit is written into the prompt.

Who confirms the appointment time?

Your clinic. Without a connected calendar Deniz never promises a slot; it takes the day and preference, and reception confirms.

Where does patients’ personal data go?

Only into the request record. Name, phone and the appointment note go there; retention is set in the panel.

Can it talk to patients from abroad?

Yes, in 80+ languages. Patients book in their own language; doctor and procedure names stay as you wrote them.

Try it with your own doctors and procedures

Your website address is enough; the knowledge base is built from it. On the first call we start with the questions reception spends the most time on.

See the demo panel