Your client writes onInstagram
Ece answers.
An AI assistant and appointment system for hair and beauty salons: it collects appointment requests from Instagram DMs, WhatsApp, your website and the phone, explains services and durations; the salon confirms the time.
studionisantasiEce, AI assistantWould this hair colour suit me? How long does it take?
Voice assistants
Meet our agents
A separate voice for each industry, in the customer's language. Press play to hear a sample recording.
Otel & hostelSelin
Rezervasyon Asistanı
E-ticaretElif
Satış Asistanı
KlinikDeniz
Randevu Asistanı
EmlakZeynep
Portföy Danışmanı
RestoranAylin
Rezervasyon Asistanı
Request
The appointment request takes shape inside the conversation
No form. Ece collects the service, the day and notes, reads back the summary and gets a confirmation. The record lands in Requests; the salon confirms the time.
Ece, Studio NişantaşıWhatsApp- Service
- Day
- Duration
- Note
- Phone
Capabilities
One assistant, the whole customer journey
From the first question to the request and its follow-up, the same assistant.
Every channel in one place
Web, WhatsApp, Instagram, Messenger and voice calls in one inbox.
Answers 24/7
Answers common questions day and night, only from your own knowledge.
Request capture
Collects the request in chat, confirms the summary and sends it to your team.
Tracking and reports
Every request lands in the panel with a reference code; see conversion in reports.
Channels and systems
Channels and your appointment calendar meet in one place
Whichever channel a client uses, the conversation is collected in Dolphy. If your calendar is connected, free slots come from there.
Calendar and booking software connections are set up through your own system’s API. Without a connection Ece never promises a time; it passes the request to the salon.
FAQ
What Ece does, and what it won’t
The four questions we hear most, answered briefly.
Don't see your question?
Our assistant answers right away, and our team is one message away.
Who confirms the appointment time?
The salon. Without a connected calendar Ece doesn’t name free slots; it takes the service and day, the salon confirms and writes back.
Does it know durations and prices?
Yes, from your site. Service durations and the price list are read from your site; prices that depend on the person come from the salon, Ece doesn’t guess.
Can it keep up with Instagram messages?
Yes. Every DM from a story lands in the same inbox; none stays unread.
What about consultations like a bridal package?
Your team takes over. Conversations that need a consultation go to the team in one click, with the full history.
Try it with your own service list
Your website or Instagram profile address is enough; services and prices are read from it. On the first call we start with the questions you hear most.