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Dolphy

Your client writes onInstagram
Ece answers.

An AI assistant and appointment system for hair and beauty salons: it collects appointment requests from Instagram DMs, WhatsApp, your website and the phone, explains services and durations; the salon confirms the time.

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10:20
studionisantasiEce, AI assistant
Today 10:20

Would this hair colour suit me? How long does it take?

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Voice assistants

Meet our agents

A separate voice for each industry, in the customer's language. Press play to hear a sample recording.

Otel rezervasyon asistanı SelinOtel & hostelTurkish

Selin

Rezervasyon Asistanı

0:05
E-ticaret satış asistanı ElifE-ticaretEnglish

Elif

Satış Asistanı

0:07
Klinik randevu asistanı DenizKlinikRussian

Deniz

Randevu Asistanı

0:06
Emlak portföy danışmanı ZeynepEmlakGerman

Zeynep

Portföy Danışmanı

0:08
Restoran rezervasyon asistanı AylinRestoranArabic

Aylin

Rezervasyon Asistanı

0:10

Request

The appointment request takes shape inside the conversation

No form. Ece collects the service, the day and notes, reads back the summary and gets a confirmation. The record lands in Requests; the salon confirms the time.

Ece, Studio NişantaşıWhatsApp
Appointment requestDraft
Service
Day
Duration
Note
Phone

Capabilities

One assistant, the whole customer journey

From the first question to the request and its follow-up, the same assistant.

Every channel in one place

Web, WhatsApp, Instagram, Messenger and voice calls in one inbox.

Answers 24/7

Answers common questions day and night, only from your own knowledge.

Request capture

Collects the request in chat, confirms the summary and sends it to your team.

Tracking and reports

Every request lands in the panel with a reference code; see conversion in reports.

Channels and systems

Channels and your appointment calendar meet in one place

Whichever channel a client uses, the conversation is collected in Dolphy. If your calendar is connected, free slots come from there.

WebsiteThe chat window on your site
PhoneVoice assistant, same knowledge
WhatsAppMessages to your business number
InstagramDMs and story replies
Google CalendarStaff calendars, free slots
CalendlyOnline booking page
Booking softwareSalon book and client cards, via API
Till and packagesSession packages and payment records

Calendar and booking software connections are set up through your own system’s API. Without a connection Ece never promises a time; it passes the request to the salon.

FAQ

What Ece does, and what it won’t

The four questions we hear most, answered briefly.

Don't see your question?

Our assistant answers right away, and our team is one message away.

Contact us

Who confirms the appointment time?

The salon. Without a connected calendar Ece doesn’t name free slots; it takes the service and day, the salon confirms and writes back.

Does it know durations and prices?

Yes, from your site. Service durations and the price list are read from your site; prices that depend on the person come from the salon, Ece doesn’t guess.

Can it keep up with Instagram messages?

Yes. Every DM from a story lands in the same inbox; none stays unread.

What about consultations like a bridal package?

Your team takes over. Conversations that need a consultation go to the team in one click, with the full history.

Try it with your own service list

Your website or Instagram profile address is enough; services and prices are read from it. On the first call we start with the questions you hear most.

See the demo panel