Your buyer asks on thelisting page
Zeynep answers.
An AI assistant and CRM for real estate agencies: it answers listing questions on your site, Instagram, WhatsApp and the phone, records each buyer with area, budget and room count, and assigns viewing requests to an agent.
Marmara Real EstateZeynep, AI assistantIs the 2+1 in Caferağa still available? Is the service charge included?
Voice assistants
Meet our agents
A separate voice for each industry, in the customer's language. Press play to hear a sample recording.
Emlak
GermanZeynep
Portföy Danışmanı
Otel & hostel
TurkishSelin
Rezervasyon Asistanı
E-ticaret
EnglishElif
Satış Asistanı
Klinik
RussianDeniz
Randevu Asistanı
Restoran
ArabicAylin
Rezervasyon Asistanı
Request
The viewing request takes shape inside the conversation
No form. Zeynep collects area, budget and preferences, finds the matching listing, reads back the summary and gets a confirmation. The record is assigned to an agent and a contact card opens in the CRM.
Zeynep, Marmara Real EstateWhatsApp- Search
- Budget
- Listing
- Note
- Phone
Capabilities
One assistant, the whole customer journey
From the first question to the request and its follow-up, the same assistant.
Every channel in one place
Web, WhatsApp, Instagram, Messenger and voice calls in one inbox.
Answers 24/7
Answers common questions day and night, only from your own knowledge.
Request capture
Collects the request in chat, confirms the summary and sends it to your team.
Tracking and reports
Every request lands in the panel with a reference code; see conversion in reports.
Channels and systems
Channels and your real estate CRM meet in one place
Whichever channel a buyer uses, the conversation is collected in Dolphy. If your CRM is connected, the contact card is written there too and listings are read from it.
CRM and portfolio connections are set up through your own system’s API. Without a connection Zeynep never invents a rent or availability; it passes the request to an agent.
FAQ
What Zeynep does, and what it won’t
The four questions we hear most, answered briefly.
Don't see your question?
Our assistant answers right away, and our team is one message away.
Does Zeynep ever make up rent or fees?
No. Rent, service charge and deposit come only from the listing. If it may be outdated, the agent confirms.
Does it remember what the buyer wants?
Yes. Area, budget, room count and details like pets go to the contact card; nobody asks twice on the second call.
Who sets the viewing time?
Your agent. Zeynep takes the viewing request and notes the day; the agent confirms the time and calls.
Can it talk to buyers from abroad?
Yes, in 80+ languages. Buyers get answers in their own language; neighbourhood and listing names stay as you wrote them.
Try it with your own portfolio
Your website address is enough; listings are read from it. On the first call we start with the questions your agents spend the most time on.