Your student asks onyour website
Melis answers.
An AI assistant for schools and course centres: it answers programme, fee, placement test and enrolment questions on your website, Instagram, WhatsApp and the phone from one knowledge base, and passes pre-enrolment requests to an advisor.
Anadolu Language AcademyMelis, AI assistantWhen does the evening group start, how many days a week?
Voice assistants
Meet our agents
A separate voice for each industry, in the customer's language. Press play to hear a sample recording.
Otel & hostel
TurkishSelin
Rezervasyon Asistanı
E-ticaret
EnglishElif
Satış Asistanı
Klinik
RussianDeniz
Randevu Asistanı
Emlak
GermanZeynep
Portföy Danışmanı
Restoran
ArabicAylin
Rezervasyon Asistanı
Request
The pre-enrolment request takes shape inside the conversation
No form for the student or parent. Melis collects the programme, level and preferences, reads back the summary and gets a confirmation. The record goes to an advisor, who confirms places and the payment plan.
Melis, Anadolu Language AcademyWhatsApp- Programme
- Level
- Format
- Note
- Phone
Capabilities
One assistant, the whole customer journey
From the first question to the request and its follow-up, the same assistant.
Every channel in one place
Web, WhatsApp, Instagram, Messenger and voice calls in one inbox.
Answers 24/7
Answers common questions day and night, only from your own knowledge.
Request capture
Collects the request in chat, confirms the summary and sends it to your team.
Tracking and reports
Every request lands in the panel with a reference code; see conversion in reports.
Channels and systems
Channels and school systems meet in one place
Whichever channel a student uses, the conversation is collected in Dolphy. If your enrolment system is connected, places and class lists come from there.
Enrolment system and learning platform connections are set up through your own system’s API. Without a connection Melis never promises a place; it passes the request to an advisor.
FAQ
What Melis does, and what it won’t
The four questions we hear most, answered briefly.
Don't see your question?
Our assistant answers right away, and our team is one message away.
Does Melis ever promise a place or a payment plan?
No. Places and payment plans come only from the advisor or a connected system. Otherwise it passes the request on.
Where does it get the timetable and fees?
From your site. Lesson days, durations and the fee list are read from your site; when the term changes, updating the site is enough.
Can it talk to parents too?
Yes. A request written by a parent is recorded under the student’s name; both numbers sit on the same card.
What about corporate quotes and meetings?
Your advisor takes over. Conversations that need a meeting go to the advisor in one click, with the full history.
Try it with your own programme
Your website address is enough; programmes are read from it. On the first call we start with the questions your advisors spend the most time on.